All updates

Set Up Billing Without Leaving the Create Page

When a create page needs billing details or a card, you can add them in place and carry on with everything you entered still there.

Version 2.9.161ImprovementBilling

What's changed

  • The notice at the top of a create page that needs billing has a Set up billing button (Add a card once your billing details are saved); it opens a panel for your billing details if they are missing and then your card, and returns you to the same page with the form as you left it
  • It works on the create pages for VPS, databases, caches, queues, buckets, Rapids containers, apps and Storage Share, on the paid-plan page for static sites and on the dashboard of a new project; static sites on the Free plan need neither billing details nor a card
  • Adding a card places a temporary hold that is released right away, so you are not charged, and your bank may show it as pending for a few days
  • A card that is refused shows its reason in place with a way to try again or try another card, and where the refusal needs our help (a country mismatch, for example) the message links to support in a new tab, so the form you are filling in survives
  • A project whose invoices are paid by another organization gets a See who pays button instead of a card form, and a suspended project is told to contact support
  • First-time setup and a new project's dashboard now say up front that everything except free static sites needs billing details and a card