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Clearer Handling of Failed Automatic Payments

You are told about every failed automatic charge, and the dashboard walks you through fixing the card.

Version 2.9.89ImprovementBilling

What's changed

  • Every failed automatic charge and every failed automatic retry emails your billing recipients, including failures reported later by the payment provider
  • Duplicate emails are prevented, and a replayed payment event can no longer alter a later successful charge
  • While an automatically charged invoice remains unpaid after a failure, the console, API and API-key access switch to a recovery mode limited to replacing the card; every invoice payable by the updated card is retried automatically once it is saved
  • Centrally billed child teams are recovered through their paying parent